|
On some occasions MyAssistant
Report runs, but wrong information
If a report is not producing the information expected, try the following:
1.Select the Task sending the report in the main MyAssistant window & click "Open"
2.Go to the Data Folders step (if available) and confirm the Task is set to run for the correct data folder
3.Go to the Email Step
4.Right-click on each report in the Attachments section (under the Subject line) and select "Report Options"
5.Confirm the prompts (if there) are filled out correctly to create a report or document with the desired information. This can be achieved by running the report to the Sage Reports menu and running the report with the same prompts that are being passed in by MyAssistant.
Reports on Sage Menu (spec. Report Designer reports) that have a prompt for a field with punctuation (e.g. Job/Cost Code/GL Account)
Test: Run report on menu in Sage
|