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Email Didn't Send: Relay Access Denied
MyAssistant sends emails by connecting to a piece of Windows software that then connects to your outgoing email server. When the Windows software tries to "hand off" the email messages, your outgoing email server is rejecting them with a "5.7.64 [...] Relay Access Denied" error.
Next Steps
Contact your email server's administrator to resolve the "5.7.64 [...] Relay Access Denied" error
Please note: MyAssistant will attempt to send the email(s) associated with this error again in the next sending cycle (approximately one hour from the last attempt) but will stop after a set number of failed attempts. Use the "Manage Unsent Emails" button in the MyAssistant Designer toolbar if you would like to remove the email(s) from the sending queue prior to the next attempt.
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